This week, CompTIA, the IT industry association responsible for advancing the global IT industry, has posted a round-up of stories from their blog that touch on virtual skills, changes in communications, and business process automation. Read on for more information on the challenges facing the IT channel today. Have questions about how your business can better meet these challenges? Contact CMIT Solutions today.
Many IT providers still count on PC and other infrequent hardware sales to top off their coffers, but industry experts believe the bulk of new channel revenue now comes from mobility, cloud and managed services. Traditional resellers who want to transition to recurring services must carefully scrutinize the market, their competition and the company’s long-term objectives. Read more»
New Needs and Models Are Driving Changes to Communications
While communications is not a new topic for most companies, new trends in technology and changes in workforce dynamics are forcing many businesses to re-examine their strategies. Thirty-one percent of end-user firms cite communications as a high priority, and they are clearly driving demand here since 36 percent of channel firms believe their clients place a high priority on communications; this according to CompTIA’s “Trends in Workflow Automation and Communications” study. Read more»
Business Process Automation Set to Become an Area of Opportunity
Business process automation may be a second-tier IT topic behind trends like cloud computing, mobility and Big Data, but that may be set to change, as this comprehensive discipline combines those popular trends to produce tangible business value. CompTIA’s study on the state of business process automation sheds some light on practices and outlook for this area. Read more»